An office telephone system is an essential part of any business that communicates with customers. It allows businesses to track key calling metrics like call duration, incoming calls, outgoing calls, and customer satisfaction levels. This information can help businesses to improve their services and improve their staff's performance.

An office telephone system is a network of connected phone lines that enables communication between different people within an organisation. It can be analog or digital, or a hybrid of both.

Choosing the right office telephone system for your business is an essential step in boosting efficiency, customer service, and information flow. According to Gallup, productivity losses due to poor communication cost US employers $550 billion a year.